The Solutions

Our Mission

We want to make life easier for people who carry small items every day. We help you stay organized and safe with simple, smart gear. That way, you can focus on your day—not your bag.

FAQs

I made a mistake with my order. How do I change it?

Please contact us at support@ternavel.com for any updates as soon as possible. We can update the shipping information as long as the order has not been shipped yet.

How can I track my shipment?

Once your order is shipped, you should receive a shipment confirmation number within 24-48 hours via email, allowing you to track your package. You can use our tracking page to monitor the status of your order.

What are your shipping rates and estimated delivery times?

Currently, we offer standard free shipping with an estimated delivery time of 7–10 business days for all orders.

How can I get in touch with univelve for support?

For any queries or assistance, don't hesitate to contact our customer support team. You can reach us via email at support@ternavel.com or by using the Contact page on our website.

  • Free Shipping

    Get your order shipped to you at no extra cost

  • Dedicated Support

    Need help? Our friendly team is here for you anytime

  • 30 Day Guarantee

    Try it risk-free—we’ll take it back if it’s not for you